Use of Personal Information

Within Mansfield Outdoor Centre’s website and on digital newsletter forms, you may be asked to provide personal information about yourself or your family members. We will collect this information only when you voluntarily provide it. This information will be strictly confidential.

We may collect personal information for registration on our mailing lists; for promotion of events or special offers; or for registration for accommodation, camps/groups/outdoor education programs, and events. Registration forms on our site are encrypted by specialized third parties and provide security for payment information. This payment information is not retained directly on our website.

Site Traffic Monitoring

During every visit to our website, we will collect non-identifiable information by tracking Internet Protocol (IP) addresses on an aggregate basis. IP addresses do not track personal information about you but do allow us to monitor how our website is being used. This information is shared with our website providers to assist in improving our website.

Cookies

When a user interacts with our website, we may use “session cookies” to collect information anonymously and to track user patterns. They do not collect personal information, only a numeric identifier and the data collected is only available during the active session. We use this anonymous information to improve our website and navigation.

Customer Complaints or Concerns

We have developed policies and procedures to respond to individual complaints and questions relating to privacy and the collection of personal customer information. If you have questions or concerns about your personal information, please contact us at:

Mansfield Outdoor Centre
Attn: David Dingeldein
937365 Airport Road
Mansfield, ON
L9V 3T6

Phone: 705.435.4479
Email: contact@mansfieldoutdoorcentre.ca

We will investigate and attempt to resolve all complaints. We will respond to your inquiry within 30 days of the request.